Refunds Policy

RETURNS

----
We do not accept returns; however, in the event you receive a damaged or defective item, we will issue a refund upon being notified within 24 hours of customer receiving the damaged or defective product, along with a receipt of purchase and a photo of the product. If you receive a damaged product, email us at contact@exetty.com and put "Damaged Product" in the subject line of your email to ensure a faster response during this process. 

Please do not send your purchase back to the manufacturer.

REFUNDS FOR DAMAGED PRODUCTS

Once your email is received and proof inspected, we will send you an email to notify you that we have received your notification email . We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@exetty.com.